Frequently Asked Questions
Everything you need to know about your Roger Publishing experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return items in their original condition within 30 days of delivery. Please visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I ensure I am ordering the right size?
Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Where are your garments manufactured?
Roger Publishing is committed to ethical production. Our collections are designed in-house and manufactured in certified factories that adhere to fair labor practices and high-quality standards.
Can I track my order in real-time?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.